Refunds & Returns

This policy applies to purchases of beauty products from Terrorized Peptide LLC (terrorized.net). Because products are beauty materials — not consumer goods — return eligibility is intentionally limited to protect quality control and chain-of-custody standards. Review this page before ordering.

Products sold on terrorized.net are beauty products. For quality, safety, and contamination-control reasons, opened, reconstituted, or used vials are not returnable. Unopened returns are accepted only in the limited cases described below and only with prior written approval from support.

If your order is still awaiting payment and you no longer wish to complete it, simply do not send payment. Unpaid orders may be cancelled automatically or by our team. No refund is needed if no payment was received.

If you paid but the order has not yet shipped, contact us immediately on Telegram with your order code. If we can stop fulfillment, we will work toward a refund of the amount paid (payment processor limitations may apply). Once a label is created or the package has shipped, the order is treated as shipped.

Contact support within 7 days of delivery if:

• You received the wrong product or strength compared to your order.
• Items are missing from a confirmed shipment.
• Packaging arrived clearly damaged and product integrity is compromised (include photos of the outer package, label, and product).

After review we may offer a replacement shipment or a partial/full refund at our discretion, depending on inventory and the nature of the issue.

If tracking shows a package as delivered but you did not receive it, or tracking stalls for an extended period, contact us promptly. We may require a waiting period and carrier investigation before approving a reshipment or refund.

Unless required by law, we generally do not refund or reship for:

• Change of mind after shipment.
• Incorrect, incomplete, or outdated shipping addresses provided by the buyer. We do not reship orders sent to the address you entered at checkout, even if that address was a typo or autofill error.
• Delays caused by customs, weather, or carrier operations beyond our control.
• Buyer’s inability to import beauty products into their country.
• Opened, reconstituted, stored improperly, or partially used products.
• Outcomes related to research results or fitness for a particular experimental purpose.

Approved refunds are typically returned via the original payment method when possible (for Cash App payments, refunds are coordinated manually with support). Processing times vary by payment rail. Shipping fees may be non-refundable once a label has been purchased, except where we caused the error.

Message Telegram support with:

• Order code (first 8 characters of your order id) or full order id.
• Email used at checkout.
• Clear description of the issue.
• Photos for damage or wrong-item claims.

Email: [email protected]. Telegram: @Danishton. Operated by Terrorized Peptide LLC. You may also use on-site support chat where available.

See also Shipping Policy, Terms of Service, and Privacy Policy.