Spend two minutes on visual QC before materials disappear into storage.
Outer package
• Crush, puncture, moisture, obvious reseal
• Packing slip present
Contents
• Count matches slip
• Caps seated, no cracked vials
• Labels readable (name, variant, lot when present)
• Padding adequate for multi-vial kits
If something is wrong, photograph before discarding packaging, then open Order Help with the order prefix. Public photos should blur full addresses.
Clear packaging feedback improves fulfillment — vague “bad box” posts do not.
— Dane
Arrival QC: packaging and labels before put-away
Guide Sticky
Arrival QC: packaging and labels before put-away
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